Welcome to StudentJunxion ("Platform", "Service", "we", "us", or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and StudentJunxion.

By accessing or using StudentJunxion, you acknowledge that you have read, understood, and agree to be bound by:

• These Terms of Service
• Our Privacy Policy
• Any additional guidelines, policies, or rules applicable to specific services

If you do not agree with any part of these Terms, you must not use our Platform.

To use StudentJunxion, you must:

• Be at least 18 years of age, OR
• Be a matriculant (Grade 12 student) who has written or will write final exams, OR
• Be a current student at a recognized South African university
• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account credentials
• Comply with all applicable South African laws and regulations

Service Providers (accommodation providers, transport drivers, marketplace sellers, venue operators, etc.) must be 18+ years of age and possess all required licenses, permits, and insurance as applicable to their services.

3.1 Account Types

StudentJunxion offers the following account types:

• Student Accounts: For university students (free)
• Matriculant Accounts: For Grade 12 students preparing for university (free, limited features)
• Service Provider Accounts: For accommodation providers, venue operators, and similar partners
• Transport Driver Accounts: For approved student transport drivers
• Marketplace Seller Accounts: For students selling items on the marketplace

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date
• Not sharing your account credentials with others
• Not creating multiple accounts for the same person

3.3 Account checks

StudentJunxion performs account checks to keep the platform safe. Depending on your account type, you may be required to provide:

• University email address
• Student ID card or number
• Academic transcripts (for study buddies)
• Driver's license and PRDP (for transport drivers)
• Business registration documents (for service providers)

Platform access (using features such as listing, driving, or selling) is separate from payout identity verification (FICA/KYC) required before partners receive earnings. Partners who receive payouts must complete FICA/KYC through StudentJunxion or our designated identity verification partner (StudentJunxion review when live, or manual review until then). See Section 9.5 and the Partner Settlement Agreement.

StudentJunxion provides an all-in-one platform for South African students, including:

• Accommodation Services: Browse, book, and review student accommodation
• Study Services: Study buddies (peer tutoring), study groups, homework Q&A
• Transport Services: Safe student rides, campus shuttles, ride-sharing
• Food / UniEats: Campus food ordering with courier delivery
• Messaging: Direct messages and group chats
• Marketplace: Buy and sell student items
• Learner subscriptions: Monthly high-school learner packages (Grades 10–12)
• Venue storefronts: Map-based venue and gym discovery with subscription tiers

Platform role: StudentJunxion operates a technology platform and acts as merchant of record for on-platform payments (rides, marketplace, food orders, subscriptions, study sessions, and similar services). We collect payments into a single merchant account and remit partner shares according to our settlement terms and the Partner Settlement Agreement. For accommodation rent and deposits, payment is made directly between student and landlord (see Section 5.4) and does not flow through our merchant account.

5.1 For Students

• Browse accommodation listings reviewed by StudentJunxion admins
• Request viewings and communicate with landlords
• Book accommodation subject to landlord approval
• Leave reviews after occupancy

5.2 For Accommodation Providers

• List properties must be approved by StudentJunxion before being visible to students
• Provide accurate, truthful, and complete property information
• Maintain properties in habitable, safe condition
• Comply with all applicable housing laws and regulations
• Honor bookings and agreements made through the platform
• Not discriminate based on race, gender, religion, or other protected characteristics

5.3 Disclaimers

StudentJunxion does not own, control, offer, or manage any accommodations listed on the platform. We are not responsible for:

• The accuracy of property descriptions
• The condition or safety of properties
• Disputes between students and landlords
• Direct lease or rent payments between student and landlord (see 5.4)

All users should conduct their own due diligence before entering any accommodation agreement.

5.4 Accommodation payments (carve-out)

Important: StudentJunxion does not collect accommodation rent, deposits, or NSFAS housing payments through its merchant account. These payments are made directly from the student to the accommodation provider (EFT, cash, or NSFAS as applicable). The platform may facilitate proof-of-payment upload and lease workflows only. StudentJunxion is not a party to the rental agreement and does not hold accommodation funds.

6.1 Service Overview

The Study Buddy Marketplace allows verified students to offer peer tutoring services at platform-controlled rates:

• R50 per single session (60 minutes)
• R120 for 3 sessions per week package

6.2 Study Buddy Requirements

To become a Study Buddy, you must:

• Be a verified student at a South African university
• Provide academic transcripts showing 70%+ in the courses you wish to tutor
• Pass admin verification review
• Maintain good standing and positive ratings

6.3 Platform commission

StudentJunxion retains a 15% platform commission from collected session fees. The remaining 85% is credited to the Study Buddy's payee balance and paid out per Section 10.6 settlement terms.

6.4 Session Confirmation

Both the student and Study Buddy must confirm session completion. Disputes will be reviewed by StudentJunxion admins.

6.5 Cancellation & refunds

• Sessions may be rescheduled by mutual agreement before the session start time
• If either party cancels at least 24 hours before the session, the student may request a full refund
• If a Study Buddy fails to attend a confirmed session, the student is entitled to a full refund
• After both parties confirm completion, refunds are limited to dispute resolution under Section 15 and the Consumer Protection Act where applicable
• Repeated no-shows may result in account suspension

7.1 Service Types

• Unirides (on-demand): On-demand transportation
• Campus Shuttles: Scheduled routes between campus and common locations
• Unirides shared trips: Split costs with other students (30% discount)

7.2 Driver Requirements

All transport drivers must:

• Hold a valid South African driver's license
• Provide a valid Professional Driving Permit (PrDP)
• Maintain vehicle roadworthiness certificates
• Carry appropriate insurance coverage
• Pass StudentJunxion background checks
• Maintain good ratings and conduct

7.3 Pricing

• Base fare: R10
• Per kilometer: R5
• Per minute: R1
• Shared ride discount: 30%
• Platform fee: 12% (drivers receive 88% of fare)

7.4 Safety Features

• GPS tracking for all rides
• SOS emergency button
• Driver and rider ratings
• Trip sharing with emergency contacts

7.5 Disclaimers

Important: StudentJunxion is a technology platform that connects students with drivers. We do not provide transportation services directly. Drivers are independent contractors. Users assume all risks associated with transportation services.

7.6 Cash payments

Card and in-app payments for rides are processed by StudentJunxion as merchant of record. Cash rides (where offered) are paid directly between the student and driver and do not flow through our merchant account or settlement ledger.

The following products are no longer offered on StudentJunxion:

• Events and ticketing ("Vibe")
• Student politics, elections, and political organization subscriptions
• University application advisory packages (superseded by grade-based learner subscriptions)
• Paid class bookings, reservation deposits, and internal store credit

Historical account or database records may remain for audit purposes, but these services should not be described as live products. Current paid offerings are listed in Sections 4 and 9.

9.1 Free Services

Student accounts are free and include access to all student features.

9.2 Platform fees & revenue types

StudentJunxion classifies platform revenue as follows:

• Own revenue (Type 1): Subscriptions (learner packages, matric services, venue premium), platform commissions, and advertising — retained by StudentJunxion
• Pass-through (Type 2): Study Buddy sessions, transport, marketplace, food orders — collected by StudentJunxion and remitted to partners per settlement terms, net of the per-vertical commission below
• Off-platform (Type 3): Accommodation rent/deposits — paid directly student-to-landlord; not processed through our merchant account

• Transport Services: 12% platform commission (drivers receive 88% of fare)
• Marketplace: 8% platform commission (sellers receive the listing price)
• Venue retail: 5% (Listed/Active tiers) or 3% (Orders/Dine/Uni Eats tiers) platform commission
• Food / UniEats: a flat per-order platform fee plus the courier delivery fee (no percentage cut on the food subtotal in the current model)
• Study Buddy Sessions: 15% platform commission (buddies receive 85%)
• Subscription accounts (learner packages, venue tiers): pay their subscription only — no transaction commission
• Learner subscriptions: Monthly package fees (own revenue)

9.3 Merchant of record & payment processing

For Type 1 and Type 2 transactions, StudentJunxion acts as merchant of record and payment collection agent. We collect funds through a licensed payment gateway (placeholder integration until bank merchant ID is finalized). Card details are tokenized by the gateway; StudentJunxion stores only payment references, last-four digits where applicable, and transaction records — not full card numbers. Partners receive their share via scheduled payouts to FICA-verified bank accounts (see Partner Settlement Agreement).

9.4 Refunds & disputes

• Study Buddy sessions: Full refund if cancelled 24+ hours in advance or if the buddy no-shows; otherwise subject to dispute review
• Transport rides: Refund if the ride was not completed, charged incorrectly, or cancelled by the driver before pickup; completed rides reviewed case-by-case
• Marketplace & food orders: Refund or credit if goods not delivered, materially not as described, or order cancelled by seller before fulfilment
• Subscriptions: Cancelled subscriptions stop future billing; partial-month refunds at StudentJunxion's discretion unless required by law
• Accommodation: Refunds are between student and landlord — StudentJunxion does not process accommodation payments
• All refund requests may be submitted to support@studentjunxion.co.za within 30 days
• Nothing in these Terms limits your rights under the Consumer Protection Act 68 of 2008 where applicable

9.5 Partner payouts & settlement

Partners (Study Buddies, drivers, sellers, couriers, venue operators) receive payouts from their payee balance after FICA/KYC payout identity verification and bank details are on file. Identity checks may be performed by StudentJunxion review (our designated verification partner) or by StudentJunxion manual review. When complete, your partner profile may display Verified with StudentJunxion review for payout purposes. Standard settlement is weekly (minimum R100). StudentJunxion may apply a hold-back reserve (typically 5%) for chargeback and dispute protection. Payout delays may apply during FICA/KYC review, disputes, or suspected fraud.

9.6 Chargebacks

If a payment is reversed by a bank or card issuer, StudentJunxion may debit the partner's payee balance or offset against future payouts. Partners must cooperate with dispute evidence requests.

10.1 Your Content

You retain ownership of all content you post on StudentJunxion (reviews, messages, photos, posts, etc.). However, by posting content, you grant StudentJunxion a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content in connection with operating the platform.

10.2 Content Standards

All content must:

• Be accurate and truthful
• Not violate any laws or rights of others
• Not contain hate speech, harassment, or discrimination
• Not be obscene, pornographic, or sexually explicit
• Not promote violence or illegal activities
• Not spam or contain malicious code

10.3 Content Removal

StudentJunxion reserves the right to remove any content that violates these Terms or is otherwise objectionable, without notice.

There is no tolerance for objectionable content or abusive users. You can report any post, listing, message or user and block other users from within the app. We review reports within 24 hours and may remove content and suspend or remove the accounts of users who post it.

10.4 Copyright & Intellectual Property

Respect intellectual property rights. Do not post content you don't have the right to use. If you believe your copyright has been infringed, contact us immediately.

You agree NOT to:

• Violate any laws, regulations, or third-party rights
• Provide false or misleading information
• Create fake accounts or impersonate others
• Harass, bully, or threaten other users
• Engage in fraudulent or deceptive practices
• Circumvent verification or security measures
• Scrape or data mine the platform
• Use bots, scripts, or automated tools
• Interfere with platform operations
• Engage in any illegal activity through the platform
• Discriminate based on protected characteristics
• Share your account or credentials with others
• Use the platform for commercial purposes without authorization
• Post spam or unsolicited commercial communications

Violation of these prohibitions may result in account suspension or termination, and may be reported to law enforcement authorities.

13.1 Account & platform checks

StudentJunxion performs account and platform checks to enhance safety. However, we cannot guarantee the identity, qualifications, or background of any user.

13.2 Payout identity verification (FICA/KYC)

Partners who receive payouts must complete FICA/KYC before earnings are released. Checks may be automated through [KYC Provider Name] or completed by StudentJunxion staff. Platform approval to use features does not mean payout identity verification is complete.

13.3 Background Checks

Transport drivers undergo background checks. However, StudentJunxion does not guarantee the safety of any transportation service and is not liable for driver conduct.

13.4 User Responsibility

You are responsible for your own safety. Exercise caution when meeting users in person, sharing personal information, or using services provided through the platform.

13.5 Reporting

If you encounter any suspicious activity, safety concerns, or violations of these Terms, report them immediately to StudentJunxion.

15.1 Between Users

Disputes between users (e.g., students and landlords, students and Study Buddies) should be resolved directly between the parties. StudentJunxion may provide mediation assistance but is not obligated to do so.

15.2 With StudentJunxion

For disputes with StudentJunxion, you agree to first attempt to resolve the matter informally by contacting us.

15.3 Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any legal action must be brought in the courts of South Africa.

15.4 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using StudentJunxion, you consent to our privacy practices as described in the Privacy Policy.

Key points:

• We collect personal information necessary to provide services
• We use industry-standard security measures
• We comply with South African data protection laws (POPIA)
• We may share information with service providers and as required by law
• You have rights regarding your personal data

17.1 By You

You may terminate your account at any time by contacting us or using account settings. Termination does not relieve you of obligations incurred prior to termination.

17.2 By StudentJunxion

We reserve the right to suspend or terminate your account at any time, with or without cause, with or without notice, including for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of the platform or other users
• Extended inactivity
• Any reason we deem necessary to protect the platform or users

17.3 Effect of Termination

Upon termination:

• Your right to use the platform immediately ceases
• Your content may be deleted
• You remain liable for all obligations incurred prior to termination
• Sections of these Terms that by their nature should survive will continue to apply

StudentJunxion reserves the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on the platform
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Continued use of StudentJunxion after changes constitutes acceptance of the modified Terms. If you do not agree with changes, you must stop using the platform.

For questions, concerns, or complaints regarding these Terms of Service or the StudentJunxion platform, please contact us: